Background
IT Service Delivery Management from small service agencies to large multi-national support teams. ITIL, ISO9001, and in-house proprietary service delivery frameworks.
Experienced management for information systems related business processes from internal and external staffing (direct, matrix, project), planning, procurement, finance, asset management, governance,customer and vendor management, change, problem, contingency,and project management.Contact
For employment or contracting please contact Charles Lawand at: clawand@lawand.biz